Report a problem

Something not working as it should? Tell us here and we will get it sorted.

Which property are you staying in?

What is wrong?

Is the house unsafe, unheated, without water, or can you not get in? Yes — we need someone now No — it can wait until tomorrow

Your name

Phone number or email

If it is an emergency — fire, gas, flood, or anyone hurt — ring 07457 410753 rather than filling this in, or 999 if someone is in danger.