Luxe Stay England

Three ways to book

The less certain your plans, the more flexibility costs. Pick the one that matches how sure you are.

our usual rate

Standard

Free cancellation up to fourteen days before you arrive.


  • Cancel more than fourteen days before arrival and everything you have paid is refunded in full.
  • Inside fourteen days the booking is non-refundable — at this notice we are unlikely to re-let a whole house.
  • Booking online: the full amount is taken when you book.
  • Booking by invoice: 25% to confirm, the balance fourteen days before you arrive.

10% less

Non-Refundable

Ten per cent off, in exchange for firm dates.


  • Paid in full when you book, by either route.
  • No refund if you cancel, at any point.
  • The cheapest way to book, and the right one when your dates are certain.

What that looks like in practice

Three nights at Hawksmead at £320 a night, booked by invoice with us. Booked through the website instead, the full amount is taken at once — the choice of rate is the same either way.

Rate Total You pay now Balance Cancel free until
Standard £960 £240 £720, 14 days before 14 days before
Non-Refundable £864 £864 — Not cancellable

Security deposit

£500 on every property, held as two halves: £250 against damage and breakage, and £250 against antisocial behaviour — noise, parties, and any disturbance to neighbours. It is not part of the price of your stay, and is returned within seven days of checkout unless we need to make a deduction — in which case we will tell you what for and show you the evidence.

If you have to cancel inside your window

Ask us. We will always try to re-let the dates, and we are not obliged to refund you if we manage it — but in practice we often will. It costs nothing to ask and we would rather you did.

The full booking terms

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